Tech
Transformation

Airport Response Coordination Center Modernization & Operational Intelligence

Strengthening LAWA’s Operational Command, Situational Awareness & Geospatial Intelligence

Client:
Los Angeles World Airports (LAWA)
Partner:
Siemens Industries
Role:
Command Center Assessment • CONOPS Development • eGIS Strategy & Planning

Overview

E.K. Associates partnered with Siemens Industries to elevate the capabilities of Los Angeles World Airports’ Airport Response Coordination Center (ARCC)—the central command hub responsible for airport-wide situational awareness, incident coordination, and operational decision-making at Los Angeles International Airport (LAX).

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E.K. Associates delivered multidisciplinary expertise spanning database engineering, business intelligence, CONOPS evaluation, operational assessments, ARCC system reviews (including SITUATOR), and long-range enterprise GIS (eGIS) planning. Through structured analysis, innovative design, and future-ready planning, E.K. Associates helped LAWA build a more integrated, data-driven, and mission-ready ARCC environment.

E.K. Advantage

Situational Status Dashboard Engineering (SIT-STAT)

We engineered the back-end foundation for a modernized ARCC situational status dashboard, enabling continuous visibility into operational metrics and supporting faster, more informed command-center decision-making.

ARCC Technology Assessment & CONOPS Validation

We conducted comprehensive assessments of ARCC operations, validating the Concept of Operations (CONOPS), identifying gaps, and defining modernization opportunities to strengthen command-center effectiveness.

SITUATOR Platform Evaluation & Enhancement Planning

We evaluated ARCC’s SITUATOR deployment, identifying usability, integration, and visualization enhancements to improve incident management and decision support.

Enterprise GIS (eGIS) Strategy & Roadmap Development

We defined LAWA’s long-term geospatial strategy, delivering a phased roadmap and governance framework to support advanced operational, security, and planning capabilities.

Key Features & Work Performed

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Situational Status Dashboard Development (SIT-STAT)
  • Designed a centralized SQL Server 2012 repository supporting ARCC dashboard data
  • Built SSIS packages to extract, transform, and load data from multiple airport subsystems
  • Integrated weather and NOTAM data from external web services
  • Developed stored procedures enabling real-time dashboard visualizations
  • Configured automated SQL jobs to support continuous data refresh cycles
ARCC Technology Assessment & CONOPS Validation
  • Conducted one-on-one and group interviews with ARCC personnel
  • Documented operational workflows, system usage, and coordination practices
  • Validated the existing CONOPS against real-world operational needs
  • Identified functional, technical, and organizational gaps
  • Recommended workflow, staffing, and technology modernization improvements
SITUATOR Platform Review & Enhancement Recommendations
  • Evaluated current SITUATOR usage within ARCC operations
  • Assessed incident visualization, alert workflows, and operator usability
  • Identified integration and enhancement opportunities
  • Delivered a modernization report with actionable improvement recommendations
Enterprise GIS (eGIS) Planning & Roadmap
  • Facilitated an airport-wide eGIS Best Practices Workshop for IMTG
  • Reviewed existing geospatial initiatives, platforms, and dependencies
  • Performed a comprehensive gap analysis across data, technology, and business processes
  • Developed a gap-bridging strategy and executive presentation
  • Created a three-year phased eGIS implementation roadmap
  • Built an eGIS Change Management Plan covering communications, configuration management, documentation standards, staffing, training, compliance, incentives, and risk management

Impact Delivered

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Delivered a modernized operational dashboard improving ARCC real-time situational awareness

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Validated and enhanced CONOPS, strengthening command-center workflows and coordination

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Improved SITUATOR functionality for clearer incident visibility and decision support

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Established a clear, scalable enterprise GIS roadmap for LAWA

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Strengthened operational readiness for mission-critical airport functions

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Improved data integration, technology alignment, and operational governance

We don’t just work together. We grow together.

We create a shared vision, and together, we evolve to new heights. Let's connect!

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